Get in Touch With Us

Whether you have spotted something on our site that needs a second look, want to share feedback on a review, or have a business enquiry, this page explains how to reach us and what happens next.

How to Contact Us

Email is the best way to get a message to the right person on our team. We read every enquiry personally and aim to respond within two working days. The more context you can share upfront — which page you are writing about, what your question relates to — the faster we can give you a useful answer.

Please write to us at [email protected]

What You Can Write to Us About

We welcome messages of all kinds. The most common reasons readers get in touch include:

• Content questions — If something in our reviews or comparisons is unclear, or you want more detail on a particular casino, bonus type or payment method, just ask.
• Factual corrections — Our editorial team researches and verifies information carefully, but terms change. If you notice something that looks out of date or inaccurate, we want to hear about it.
• Reader suggestions — Have a casino you think we should look at, or a topic you would like us to cover? We genuinely factor reader input into what we publish next. Our best non GamStop casinos guide is updated regularly, and reader tips help us keep it current.
• Partnership and operator enquiries — If you represent a brand and would like to explore an editorial relationship, introduce yourself and outline what you have in mind. We assess all operators against the same criteria regardless of any commercial arrangement.
• Responsible gambling concerns — If you or someone close to you needs support, please mention this in your message and we will point you to the appropriate resources.

What Happens After You Write to Us

Every message is read by a member of our editorial team — not an automated filter. You will receive a reply from a real person who has actually read what you sent.

Our target response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up. If your enquiry is time-sensitive, say so in the subject line and we will prioritise accordingly.

Our Editorial Standards

Best Online Casinos is an independent comparison site. Our reviews and rankings are based on research, not on how much a brand spends with us. Where we have commercial relationships with operators, that is disclosed on the relevant pages — it does not determine how a casino is rated or where it appears in our lists.

Reader feedback is one of the ways we hold ourselves to that standard. If something we have published has affected you — in any direction — we want to know about it. Accuracy matters more to us than protecting a piece of copy we have already published.

A Note on Response Times

We do not operate a telephone line or live chat. Email remains the most reliable way to reach us and ensures your message is properly recorded and followed up.

Thank you for taking the time to visit this page. We look forward to hearing from you.